| Return
Policy
15
Day for Any Reason Return
OR
30
Days for even exchange if defective
30
Days for even exchange if defective
We pride ourselves in customer service and
are committed to your satisfaction. We strive
to carry quality products, which will serve you well
for years to come. However, from time-to-time,
we understand that our merchandise may become
damaged in route or is inherently defective from the
factory.
You may return any product within 30 days of
your product's arrival date for an even exchange in
the event of a defect. The
return must include the original packing material,
manuals, blank warranty cards and all accessories
provided by the manufacturer.
Please do not mark boxes or other
information. After
30 days, please contact the manufacturer directly. If
you have any questions concerning your product
please feel free to contact us at 717-243-3368. You
may contact Treestand.com at support@treestand.com
for contact information to your stand’s
manufacturer.
All returns must include a Return
Merchandise Authorization Number (RMA#). NO
returns, of any type, will be accepted without a RMA
number.
Please email us at RMA_Request@treestand.com
or call Treestand.com at 717-243-3368 for your RMA
#. Please provide the following information in
your request:
- Customer
Name
- Invoice
number
- Date
of purchase
- Nature
of the problem
15
Day for Any Reason Return
If for ANY reason you
don’t think that the stand is right for you within
15 days of receiving the stand, and before using it,
you may request a return.
You will be subject to a 15% restocking fee
and will be responsible for all shipping costs.
Please
email us at RMA_Request@treestand.com
or call Treestand.com at 717-243-3368 for your RMA
#. Please provide the following information in
your request:
- Customer
Name
- Invoice
number
- Date
of purchase
- Nature
of the problem
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